Here are some of the most common questions we receive about our platform and services.
A: Botsogo Jwame is a healthcare software service provider dedicated to transforming patient healthcare in Botswana through our Clinic, Hospital Management Software for Doctors & Patients | Botswana, Africa.
A: Yes. We use industry-standard security protocols and encryption to ensure that all patient and clinic data is protected and kept confidential. Our built-in access controls further secure sensitive information.
A: Yes, you can. The patient portal includes a seamless appointment scheduling system that allows you to book, reschedule, or cancel appointments in real-time. No more waiting on the phone!
A: The doctor's portal offers a comprehensive suite of tools, including personnel management, automated appointment scheduling, a smart queuing system, patient record management, e-prescriptions, and analytics. It's designed to reduce administrative burden and improve patient outcomes.
A: EDI stands for Electronic Data Interchange. Our EDI claims feature allows you to submit medical claims digitally in XML or CSV format, which speeds up reimbursements and reduces claim rejections by ensuring alignment with payer requirements.
A: Yes, we have dedicated mobile apps for both patients and doctors, available on the Google Play Store. The apps provide convenient, on-the-go access to appointments, records, and other key features.